Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Tier 1 Helpdesk Technician
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
Compensation: $16.00 - $17.00 per hour
THE MIDWEST'S PREMIER MANAGED IT SERVICES PROVIDER
Our mission is to provide a comprehensive suite of proactive and innovative technology solutions, superior customer support, and exceptional technical consulting to our clients utilizing the knowledge, dependability, and commitment of our team. In other words, we help businesses leverage technology to work efficiently.
OUR STORY
Since our inception in 2014, Exact IT has become a premier provider of IT services for organizations in the midwest, including Indiana, Illinois, Kentucky, and more. We have gained success by translating complex technology into terminology business owners and management can easily understand and use to make decisions. Our approach enables us to become a true partner with our clients by implementing sound technology principles and working toward the common goal of aligning technology with business objectives while considering financial responsibilities.
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